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Poster Post

prickly

Posts 6
Hello,
Every time I upload photos I get this problem where I complete the upload with keywords, descriptions, say no to uploading permission forms, accept the conditions and click on the big green button. Then I get an email saying the site has received the photos and they will be assessed and get back to me. Then I go back to the site after a while and log on and it says I have photos needing keywords and would I like to go there. If I go, the same photos are there I have already uploaded and everything is blank waiting to be filled in. I have uploaded with Lightroom and Faststone image viewer and added tags and keyword prior to uploading and in the site itself. It doesn't make any difference or if I do it on a different computer. I would have put on lots more photographs if this didn't happen everytime and it is very demoralising.
I like being part of mychillybin but this is really putting me off. Has anyone else had this problem. I have emailed mychillybin for help but have not got any suggestions from the site. I have attached a screen shot of the upload to show what I keep getting sent to.
Very frustrated,
Martin

mychillybin team

Posts 637
Martin

Sorry you have this problem. We discussed this or a very similar problem by email about May 2012. And then we have had images uploaded by you up till March 2013. So looks like the problem was solved last time.

Then you reported the problem again in Febraury 2014. Is the above right, or have we missed something?

Do you recall what the problem was the first time and how you managed to start uploading again after it?

Otherwise perhaps if you put your city and suburb up in the forum someone local may be willing to drop by and assist - afraid the chillys have no imminent plans to be in your city at this stage.

Alternatively we can make a time with you next week to go through the process by telephone, step by step, to see if we can get you moving again.

If anyone else has experienced similar problem please let us know.

cheers for now
the chillys

prickly

Posts 6
Hello,
Thanks very much for the reply. I cannot understand what has worked or not. I think I may have had one or two photos go through properly since I asked for help as you say, but I don't know why. I keep going through the process by clearing everything in the upload page and re-doing them but it keeps coming back again asking for keywords. This is the case right now when I logged on for this reply asking if I want to go to the page and apply keywords.

What if I don't apply any keywords and descriptions, can I do that and if it works put them in after they go up (if accepted)?

Otherwise I think I may have to see if a 'local' chillybinner can have a look thought I live in the sticks.
Cheers,
Martin
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Home > Photography > Permanent Upload Photos problem

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